It’s More Than One Issue

Image Courtesy of NPR.

I read an article this past weekend on NPR titled “Faces Of Drug-Resistant Tuberculosis” by Jason Beaubien. The article focused on lived realities of people with multidrug-resistant tuberculosis (MDR-TB) and other societal struggles they currently face. The article was quite informative and thought provoking, my takeaway from the reading was the underlying factor of poverty as the overarching factor of most health issues.

As an anthropologist interested in global health and development, it saddens me to see that multiple approaches to health often overlook the importance of addressing poverty. Providing hospitals and drugs are essential to solving health issues, however if the socio-economic statuses of care recipients are poor, health issues are far from being solved. In the article, the author stressed that MDR-TB tends to gravitate the poor since they don’t have the necessities to prevent the disease. By necessities, the author meant the people lacked access to employment, which tends to be a factor in the situated lives of individuals.

In thinking about people living with MDR-TB, their illness is often the focus of out thoughts. However, their redefined place within their societies due to the illness and how they internalize that change and experience are factors that require focus as well. Although a patient might be on medication for the illness, if s/he faces any social ostracism or other negative factors, I believe the health status of that person is greatly impacted.

Thus it is essential for health strategies and health workers to always look beyond immediate issues in order to uncover hidden factors that affect sustainable health. Additionally, I believe the article stressed the importance of adopting multiple perspectives such as that of social scientists in dealing with health issues.

Here Is Why I Love “FAQ” Pages

faq key green

Image Courtesy of Infovest

Last week in class, there was a discussion on the “UK Government Digital Service Design Principles” article. While the article was informative, I disagreed with its stance on why FAQ’s are bad. So in this post, I will discuss the usefulness and importance of FAQ pages on websites. 

Ever wondered how a webpage would be without FAQs? Well I have and it’s a quite confusing. Frequently Asked Questions, also known as FAQ pages represent one of the most important components of a website. The majority of the information we seek is now embedded in the confines of multiple Internet webpages with each page different from the other. Navigating these pages can be confusing thus visitors often look for an easier access to the information they require; this is where FAQs come in.

Imagine yourself as a producer selling your products on a webpage. Surely, there a lot of questions customers would have before they purchase your products. As a producer, you want your customers to know that that you are aware of their needs, thus the FAQ page on your website is the perfect place to do so. When your website has an FAQ page, customers know they can quickly get an overview of your products or service as well as answers to their more specific questions. Hence the FAQ page is not only a time saver, it is a great business presentation strategy.

An FAQ page is also a great way to market and publicize your websites services. Wonder how? Search engines like Google and Yahoo tend to rank websites on the contents of their FAQ pages. For instance, if your website is about maternal health, creating and answering questions on that topic in your FAQ page helps your website show up when a search is conducted on that topic through a search engine. Henceforth, having an FAQ page with quality information increases the chances of your website showing up in a search engine, which is in a sense a free advertisement.

There are multiple benefits of having an FAQ page, so if you are guilty of neglecting this aspect on your website, I encourage you to create one ASAP.